In no case will the refund be recognized, as it is a digital product we have no power to deactivate. So by accepting these terms and conditions you waive the right to reconsider and the right to refund.

The ONLY case where a refund will be recognized is only and exclusively if the request complies with the following requirements:
- Unsolvable technical problem

- Undeclared incompatibilities

PLEASE NOTE: For technical problems the refund will be recognized only after one of our technicians has tried to solve the problem remotely with your computer, if this is refused the refund will not be recognized.
Furthermore, the refund will be refused even if after the purchase you notice an incompatibility already declared on the website

- If the Adobe Premiere version is not original, the refund will not be recognized.

- All advertisements created by our site are for information and demonstration purposes. The photos used in our advertisements are high quality and made by professionals. Consequently, if the photos are not of quality, the effects of the presets may be different from those seen in advertising